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Privacy Policy

Updated on 1/1/2010
Ciao Websites LLC has created this Privacy Policy in order to demonstrate our commitment to the privacy and protection of your information. As part of the normal operation of services, we collect and, in some instances, disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

What information does Ciao Websites gather and track?

When you register with Ciao Websites  we ask you how you heard about us. The more information you provide (and the more accurate it is), the better we are able to customize and provide our services to suit your needs and preferences. When you register with Ciao Websites, we ask that you give us personal information such as your name, email address, zip code, and country. When you register for a subscription-based service, we ask that you provide us with additional information, such as your mailing address, credit card number and credit card expiration date. Finally, when you register for a Ciao Websites account, in addition to the above information, we may also ask that you provide us with a variety of information about your business, which may include (among other things) your company name, billing address,  you fax and phone number.

Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we automatically track information related to your use of the Ciao Websites Services. This information may include (among other things) files viewed by the user, type of site(s) built, domain name and a user's path through our web sites.  This information can include information such as: your browser type, type of operating system, type of Java virtual machine, Internet connection speed, access times and identification of any software program which has previously caused technical problems with the Ciao Websites Software. We do not link the information that it collects in cookies to any personally identifiable information that you may submit, while on our site.This information will be matched with your personal information. In addition, when you connect to any of our web sites, we will detect your IP address and store a cookie on your computer. Cookies are small pieces of information stored on your hard drive, not on our site. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. Cookies can also help us track your behavior on our site so that we can tailor our marketing message to better match your needs and interests. Finally, by tracking behavior on our site, cookies allow us to better understand how members use our site, which in turn helps us focus our resources on features that are most popular with our members. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.

Technical Support/Information
When, as a Ciao Websites Member, you request technical support or information for Ciao Websites Services, we ask you for your personal information and other information necessary to answer your question or resolve your problem.
Legally Compelled Disclosure and Other:
Ciao Websites may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. Ciao Websites may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms Of Service. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the Terms Of Service, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

We employ other companies and individuals who are subject to confidentiality obligations, to perform functions on our behalf. Examples include, but are not limited to, web site design services, sending postal mail and email, registering a respective domain name, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing customer service, and collecting and processing payments for the Ciao Websites subscription service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Does Ciao Websites share member account information?
As a general rule, except as otherwise contemplated in this Privacy Policy, Ciao Websites will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. Any information provided by you for the purpose of registering a domain name will become part of the public WHOIS database and you will not be able to opt-out of this directory.

How secure is my account information?
Ciao Websites uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.
Your Ciao Websites account is password-protected so in addition to those partners or agents who may provide you services, only you and those you designate can access it and view the member information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your Ciao Websites account and close your browser window when you are done. This ensures that others cannot access your personal information if your computer is accessible to others.
How does Ciao Websites notify members of changes to the Privacy Policy?
This policy is periodically reviewed by Ciao Websites and may be subject to change. Therefore, please check this Privacy Policy periodically and you may refer to the date posted at the top of this page to determine when this policy was last updated. Use of the Ciao Websites or Service(s) constitutes consent to any policies then in effect.
If we are going to use your personally identifiable information in a manner different from that as provided in our Privacy Policy at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect Member information already stored in our database, we will post a prominent notice on our web site(s) notifying Members of the change. In some cases where we post the notice we will also email Members who have opted to receive communications from us, notifying them of the changes in our privacy practices.

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